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THE ULTIMATE IN TENNIS, PICKLEBALL AND PADEL TRAVEL
Custom Camp and Signature Event Policies
Custom Camp Lodging Policies
Signature Event Cancellation Policies
Custom Camp Non-Lodging Policy
Double Occupancy Policy
Weather Policy
Rosewood Baha Mar Policies:
30 Days or More Before Check-In: 100% refund.
29 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Grand Hyatt or SLS Policies:
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
At Four Seasons Nevis, cancellations for travel inside December 15-January 1 are non-refundable within 120 days of check-in.
Outside of these dates, Four Seasons Nevis policies are:
21 Days or More Before Check-In: 100% refund
20 Days or Less Before Check-In: 100% non-refundable
No Shows: 100% non-refundable
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Villas/Condominiums with Multiple Occupants:
In the event of a cancellation by any guest within the unit, the remaining occupants are responsible for any resulting rate adjustments or increases for the accommodation portion.
Other Custom Camp Policies:
Weather
Double Occupancy
Policies in Non-Peak Season:
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Peak Season at JW Marriott Desert Springs falls from March 1-15
Peak Season Policies:
21 Days or More Before Check-In: 100% refund.
20 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
BNP Tickets are 100% non-refundable
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
January 2-December 18 Cancellation Terms:
30 Days or More Before Check-In: 100% refund.
Inside 30 Days: Forfeit all room charges
No Shows: 100% non-refundable
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
December 19-January 1 Festive Cancellation Terms:
60 Days or More Before Check-In: 100% refund.
Inside 60 Days: Forfeit all room charges
No Shows: 100% non-refundable
Other Custom Camp Policies:
Weather
Double Occupancy
Non-Peak Season Policies:
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Peak Season at Omni Amelia Island falls from January 1 to March 31
Peak Season Policies:
21 Days or More Before Check-In: 100% refund.
20 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Villas/Condominiums with Multiple Occupants:
In the event of a cancellation by any guest within the unit, the remaining occupants are responsible for any resulting rate adjustments or increases for the accommodation portion.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
Non-Peak Season Policies:
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Peak Season at Omni Rancho Las Palmas falls from March 1-15
Peak Season Policies:
21 Days or More Before Check-In: 100% refund.
20 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
BNP Tickets are 100% non-refundable
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
Non-Peak Season Policies:
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Peak Season at The Ritz-Carlton Key Biscayne falls from January 1 to March 31
Peak Season Policies:
21 Days or More Before Check-In: 100% refund.
20 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
30 Days or More Before Check-In: 100% refund.
29 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Villas/Condominiums with Multiple Occupants:
In the event of a cancellation by any guest within the unit, the remaining occupants are responsible for any resulting rate adjustments or increases for the accommodation portion.
Other Custom Camp Policies:
Weather
Double Occupancy
14 Days or More Before Check-In: 100% refund.
4 to 14 Days Before Check-In: 50% refund of total monies paid.
3 Days or Less Before Check-In: 100% non-refundable.
No Shows: 100% non-refundable.
Early departures are not refundable.
If you need to cancel a portion of your on-court schedule during the trip, you must cancel your clinic or lesson at least 24 hours in advance to receive a refund for that session.
Other Custom Camp Policies:
Weather
Double Occupancy
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