top of page

RESERVATION DETAILS


What is the cancellation policy for custom trips?

  • For the full cancellation and weather policy, please go online here.

What are the payment details?

  • When booking your racquets on-court details and accommodations through Experience Travel, you are prepaid in full for your trip, except for incidentals. When you check-in at the front desk, you will be required to put a card on file for incidentals. The Omni will put a hold amount on your card which will drop off upon check-out minus any incidental charges.

  • If you have any questions regarding your incidental charges, please contact the front desk at check-out. If you still have questions upon leaving the resort, reach out to your Racquets Travel Advisor.

What is the number for a Racquets Travel Advisor?

  • If you have any questions regarding a custom racquets vacation booked through Experience Tavel, please call your Racquets Travel Advisor at 866-397-4040.

TRANSPORTATION INFORMATION

How does the transportation to and from the airport work?

  • The Omni Amelia Island Resort is located 29 miles northeast of the Jacksonville International Airport (JAX). The resort does not offer direct transportation to and from Jacksonville International Airport. Lyft and Uber are easy to get from the airport to the hotel, but harder to arrange from the hotel to the airport due to fewer drivers on the remote island. For iPhone users WRYD is a ride-share app that connects riders with local transportation companies, offering a convenient and affordable way to get around—especially in areas where major apps like Uber or Lyft may have limited availability. There are private shuttles or taxi services available through East Coast Transportation, Amelia Island Airport Transportation, and Blue Sky. All major rental car agencies are located at JAX and reservations in advance are typically inexpensive. If you are going to rent a car, please try Enterprise or National for a Experience Travel discount (https://legacy.enterprise.com/car_rental/deeplinkmap.do?bid=028&refId=CLIFFDRY).

How can I get around the resort property?

  • The resort is a large property spread out along the beach. Guests can walk along the hiking paths or ride the complimentary shuttle to anywhere on the resort.

  • Other guests choose to rent bikes or golf cards from Amelia Wheels. More information is online here. You can reserve golf carts online or call at: 904-277-5120. Get a 15% discount using code CDTCART.

Does the resort offer valet or self-parking?

  • Self-parking is available at the main hotel for $25/night. Valet parking is available for $40/night. The resort has Tesla charging stations available on the property.

ON COURT DETAILS


​What is the number for the Pro Shop?

  • If you need to reach out directly to the pro shop with any questions, please call 904-277-5145

Where are the courts located?

  • The address to Racquet Park is 142 Racquet Park Dr, Fernandina Beach, FL 32034

  • If staying at the resort, you are able to ride the complimentary shuttle from the hotel lobby or the front of your villa.

  • The tennis courts are approximately 1 mile from the main hotel.

  • The villas are spread out across the resort, and the villas could be up tp 2 miles from the courts. Some resort view villas could be anywhere from 500 feet to 1 mile from the tennis courts.

  • If not staying at the hotel use the Verandah Restaurant as your destination, not the address to the main hotel. The restaurant is located directly next to the tennis pro shop, and there is a parking lot outside the gate just off of A1A.

How can I request lesson times?

  • When registering, please outline your preferred times for lessons each day. We do our best to accommodate them based on availability with our staff for each day throughout your trip. We cannot guarantee your preferred time, but we will get as close as possible.

  • For additional play or game arranging, we recommend talking to guests in the morning clinics, as they are typically looking for more play as well.

What do the daily morning tennis clinics from 9-10 and 10-11am focus on?

  • The first hour focuses on technique, and the second hour builds on point play and strategy. Each day has a specific focus. Our goal is to keep the player to coach ratio under 6:1, and many times it is 4:1.

  • Mon- Groundstrokes (Forehand and Backhand, hitting from the baseline, ball bounce)

  • Tue- Volleys (out of the air at the net)

  • Wed- Doubles Strategy

  • Thurs- Live ball/point play clinic

  • Fri- Groundstrokes

  • Sat- Volleys

  • Sun- Doubles

Can I add on court reservations for additional play on my own?

  • Court reservations for play on your own is only available to guests staying at the resort and booked through the Omni or CDT.

  • When booking your on-court details and accommodations through Experience Travel, you are able to reserve courts for additional play on your own at no additional cost. We can accommodate up to 2 hours/group/day. Requests can be made prior to arriving and are based on availability at the time of inquiring.

  • If booking your accommodations separately, you are unable to reserve courts to play on your own due to resort rules.

After booking, can I add on additional clinics and lessons?

  • Yes. Even after booking, please reach out to your Racquets Travel Advisor from your original quote, and they are happy to look at adding on additional clinics or lessons at the a la carte rate. Adding on clinics and lessons are based on availability.

Is there a dress code at the courts?

  • Appropriate court shoes are required on the courts, but clothes of any color are allowed.

Are racquets available to demo?

  • Yes, our pro shop offers a variety of Head tennis racquets and pickleball paddles for demo, and they are full service with stringing.

ADDITIONAL ACTIVITIES AVAILABLE ON THE RESORT

​
Do you want to add on golf to your stay?

  • The Omni Amelia Island Resort has multiple golf courses. This can be added to your trip directly with the golf pro shop. View the Omni Amelia Island Resort Golf webpage here. You can book your tee time here. The number to the Golf Pro Sho is: 904-277-5907.

Does the resort offer childcare?
What other activities does the Omni offer?

Do you want to add on Spa services to your stay?

  • This can be added to your trip directly with the spa. To make reservations or view the spa menu please visit the spa webpage here. You can also call to make a reservation at 904-277-5907.

FOOD OPTIONS

​
Where can I get groceries?

  • You can get groceries at Harris Teeter, which is conveniently located just outside the resort. If you prefer delivery to your villa, you can order from Publix (located at 1421 Sadler Road) through Instacart.

What are the reservation information for meals on the property?

  • There are 9 dining options on the resort. Please click on the links to view menus, pricing, or make reservations. For assistance with large group reservations please contact concierge at 904-432-1467.

  • Bob's Steak & Chop House Dinner at Bob's isn't just a meal, it's an experience with a lively atmosphere and simple elegance. Bob's offers prime steaks, chops and seafood served by a friendly and knowledgeable staff. Reservations are recommended. You can make a reservation online here: Make a Reservation - Bob's Steak & Chop House 

  • Nonna Mia Nonna Mia invites guests to gather around the table for a vibrant celebration of coastal Italian flavors with a Southern twist. Inspired by the warmth of “nonna’s” kitchen and garden, the menu pairs hand-crafted dishes with playful flavors, shared in a lively atmosphere that feels both timeless and full of personality: Nonna Mia

  • Oceanside As casual as the beach, Oceanside offers flip-flop friendly views of the ocean with authentic local seafood tastes. 

  • Falcon's Nest  Enjoy the best burger in town at the Falcon’s Nest, a restaurant and family-friendly pub that pays homage to civil and military aviation. With 7,000 square feet, HDTV's, NFL Sunday Ticket and fascinating aviation memorabilia, it’s the perfect spot to "fly by" to watch the game, dine with family or meet your friends. Reservations not required.

  • Marsh View  A naturally inviting gathering place, the Marsh View Bar & Grill offers a menu of southern-inspired, casual fare in a venue overlooking vistas of the marsh, Intracoastal Waterway and ninth hole of the Oak Marsh Golf Course. Dine on a blue crab quesadilla or a variety of salads, sandwiches and wraps. Reservations not required.

  • Natural Slice Pizza  Located within The Shops at Omni Amelia Island, this family-friendly, surf-inspired pizza joint and shop serves a myriad of fresh ingredients on hand-tossed dough. Between specialty pizzas and create-your-own options, you are destined to find the perfect pizza just for you! Reservations not required.

  • Marche Burette  From hearty breakfasts and weekend brunch to homemade pastries, Marché Burette is the restaurant & gourmet market of your dreams. Step back in time at the grocery and wine shop featuring gourmet products from French Farm, Savannah Bee Co., Pelican Bay, Peterbrooke Chocolates, Nancy's Candy and more! Reservations not required.

  • Surfcaster  Enjoy breathtaking views of the Atlantic Ocean and Amelia Island’s most indulgent breakfast. Our “Morning Table” buffet is offered as part of our "Safe & Clean" programming. Reservations Recommended. You can make a reservation online here: Surfcaster.

  • Seaglass Located directly off the hotel lobby, guests can pick up Stance Coffee and light breakfast fare in the morning and indulge in terrace views, and small bites dinner service and full bar in the evening. Reservations not required.

What are the off-property recommendations?

  • For dinner options off the resort, we would recommend:  Bar Zin (about 1 mile north of the resort), Cucina South (next door to Bar Zin), Espana (a Spanish restaurant downtown Fernandina), Mezcal (Mexican restaurant downtown Fernandina) and Salty Pelican (a sports bar atmosphere with a beautiful view at sunset). Other options would be Salt (very high end at the Ritz-Carlton) or Burlingame. All these options are great local spots. You can also ask your coaches for local recommendations upon arrival too.

WEATHER

​
What is the average weather in Amelia Island?
What if it rains or we experience inclement weather throughout our trip?

  • The weather forecast is changes quickly day to day in Amelia Island. If rain or weather affects any of the scheduled on court time the Director of Racquets will do their best to reschedule while you are there. If they are unable to do so, we will issue a refund for any missed on court time.

bottom of page